Get in touch
We're here
to help you
win.
Challenge questions, payout issues, partnerships — our team responds within one business day. Discord is even faster.
Avg. response time
< 24h
Support days
Mon–Fri
Traders helped
250k+
Other ways to reach us
Email Support
support@beastfundedtrader.com
One business day response
Discord Community
Join our server
Live chat with traders & team
Support Hours
Mon – Fri, 9AM–6PM
Dubai Time (GMT+4)
Registered Office
Dubai, UAE
Support FAQ
Quick
Answers
Most questions are answered here. If yours isn't, use the form above or jump into Discord.
Get Funded TodayWe aim to reply within 24 hours on business days (Mon–Fri, 9AM–6PM Dubai time). Live Discord is often faster.
Payouts take 1–5 business days after approval. If it's been longer, message us with your account ID and payout reference and we'll investigate.
Account sizes can't be changed mid-challenge. Complete or reset your current challenge first, then purchase the size you want.
Yes. Send us your account ID, the specific trade(s) flagged, and your reasoning. Appeals are reviewed within 3 business days.
Challenge fees are non-refundable once trading starts. However, BFT reimburses the fee as a reward upon your first successful funded withdrawal.
Use this contact form, select 'Technical Issue', and describe exactly what happened — include timestamps and screenshots where possible.
What traders say about support
Real traders.
Real answers.
Support team sorted my payout question in under 2 hours. Genuinely impressed.
Aadit
Had an appeal on a rule violation — they reviewed it fairly and reinstated my account.
Marie
The Discord is incredibly active. Questions answered by real traders instantly.
Aniket